FAQS
The Answers You Need
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us.
CAN I PRE-ORDER A SALE ITEM?
We are constantly manufacturing new stock so if the item you want is out of stock it should be back in stock very soon. If you pre-order we will let you know how long you are likely to wait.
WHAT IS YOUR RETURN POLICY?
At Spider Chaos Fightwear we stand by our products 100% so should you want to return an item because it is not suitable or faulty then rest assured you can shop with confidence.
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Products must be returned within 30 days of delivery
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Products must be unworn & unwashed with all tags still attached, in their original packaging in a re-saleable condition.
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If an item is returned to us damaged, worn or in an unsuitable condition we won't be able to give you a refund.
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All items are inspected on return by a member of our team.
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Returned items must be in their complete set e.g. Gi jacket and Gi pants should be included together.
In the unlikely event that you've received an incorrect item, are missing an item from your order, or an item is damaged in any way, please email us at info@spiderchaosfightwear.com and we will be resolve any issues.
WHAT ARE YOUR PAYMENT OPTIONS?
Our website allows payments by credit and debit card, and by Paypal.